BPO & Back Office Service:

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The inbound process that we at KDB INFOCOM handle is also probably one of the best of its kind not only in Kolkata but also in India. We provide world class outsourcing solution to the entire world and that involves a lot of ancillary activities.
Phone Answering
This is the most important facet of inbound call center services. The service involves responding to calls made by customers and resolving their queries effectively and promptly. We have at our disposal a number of extremely talented customer service representative who take care of each and every calls with extreme professionalism to make sure each and every query of the customers is solved perfectly and effectively.
IVR Services
This is another type of inbound customer care mechanism wherein the customer needs to punch in a few numbers to get prerecorded massages that help them to have their queries solved. We have a team of quality executives that ensure that we offer one of the best interactive voice response services and solutions not only in Kolkata but in India.
Apart from these two extremely important facets of inbound customer service call centers we have the necessary infrastructure to carry our effective order taking services, processing of claims made by the customers, following up mails, virtual receptionist services, and help desk support.
All these activities constitute a collaborative and effective solution platform that acts as a mainstay to make us a fantastic inbound call center India.
Therefore, if you are looking for a just and cost effective solution for your business, your search ends here once you get into our website. We are equipped with the infrastructure as well as the required manpower that is competent enough to handle an inbound process irrespective of its variety and complexity. In us you find a company whose objective is to serve you in the best possible way that guarantees quality as well as affordability.

Quality Back office services is crucial for growth of any business. Outsourcing your back office services would help you to focus on your primary work: growing your business. We offer our services to small and midsized corporates.
Back office is the back bone of a company which keeps the company going on by doing the needful regarding sales and purchase area, accounting, human resource transaction and all other things related to office management. Today's age largely depends on information technology. Major part of office work gets done by its back office division with adequate help of virtual assistance.

Our back office services mainly help in:
• Maintaining the record of the sales transactions
• Update the inventory as needed by the company
• Invoices, receipts and records handling
• All types of data management services
• Keeping track of all banking accounts and transactions
• Helps in Clearance and Settlements of project or issues
We, as a self sufficient bpo service in Kolkata, are capable to provide virtual back office help to any business which seeks professional help of back office management service. Tenet Systems has its own call center to provide its clients 24x7 customer assistance in every informative way possible. So why are you thinking so much? A mail or call to Tenet Systems can resolve all your needs or issues regarding back office management.

Virtual Assistance
Entrepreneur on the move now can get an ideal solution for their day to day business operation. Hire a virtual assistant who can efficiently assist in all office work from mail to client management – everything in true professional way.